Return Policy

Return Policy

If an item does not meet your expectations or if you have simply changed your mind, you can request the return of your products up to 14 days after delivery. You can also request an exchange or a refund.

If for any reason you are not completely satisfied, you can ask to return your product within 14 days of receiving your order.
If you receive a damaged item, you can request a repair, replacement or refund within 14 days of delivery.
RichardGhost Art Gallery will cover the full cost of returns.

All you have to do is pay the return postage, send us a copy of the receipt and we will reimburse you for the cost of returning the goods once we have received them.

I've changed my mind, how can I return my order?

Once your item has been delivered, you can request a return by contacting your customer service specialist on +41 793598923 or at info@Richardghost.com

Even if you decide to return your item, we want to provide the best possible service.

Does the return have to be made within 14 days of receipt? Or is it only the request that has to be made within this period?

Yes, the item must be returned and the request for return must be made within 14 days of delivery. Once we have been informed, you can safely return your order.

Returns are free of charge:

We pay the return postage, so it's 100% free.
This includes repacking, collection, shipping, customs, etc. All you have to do is send us copies of the return invoices and we will refund you.

What is reimbursed?

You will receive a full refund, including the price of your item and shipping costs.

If you have any other questions please feel free to contact info@Richardghost.com or +41 793598923 we will do our best to help you out.